What is Club Orange: HAL’s premium service offering (Updated: 2019)

Club Orange is Holland America Line’s premium service offering. It is available to guests staying in the top suites, but non-suite guests can also enjoy the benefits with a Club Orange add-on.

“It’s all about elevating the guest experience”, Orlando Ashford the president of Holland America Line, explained.

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HAL beverage packages.

Nieuw Statendam Club Orange restaurant.
Upgrade to Club Orange for exclusive dining.

Indeed the benefits are elevated, with the most notable being the introduction of private dining on Koningsdam and Nieuw Statendam. “We serve some of the best food at sea and now our Club Orange guests can enjoy it in their own dining venue”, said Mr. Ashford. The exclusive restaurant serves the same menu featured in Pinnacle Grill for breakfast and the Dining Room for dinner.

For the other ships in the fleet, a dedicated host will assist Club Orange guests with priority seating at breakfast and dinner.

Club Orange benefits

  • Complimentary stateroom upgrade (within the booked category to the best available stateroom).
  • Priority boarding.
  • A glass of sparkling wine at dinner on embarkation day.
  • Premium in-room breakfast menu.
  • Access to the exclusive Club Orange Restaurant (Koningsdam and Nieuw Statendam).
  • Priority specialty restaurant reservations made on board.
  • Priority tender service.
  • Upgraded room amenities.
  • A dedicated services desk.
  • An exclusive tote bag.
  • Priority disembarkation.

Special events

There are also invitations to exclusive onboard experiences like behind-the-scenes ship tours, private spa and beauty consultations or coffee chats with onboard musicians, performers or cooking show hosts.

What does it cost?

All Neptune and Pinnacle suite guests have automatic access to Club Orange at no additional charge. 

However, non-suite guests can get the add-on for US$35 per person, per day on Koningsdam and Nieuw Statendam, or US$25 per person, per day on all other ships.

The first and second guests in the same stateroom must both purchase the add-on, but there is no additional charge for third and fourth guests in the same stateroom. 

However, it should be noted that availability of Club Orange for guests not booked in suites is limited. It’s also worth remembering that it must be purchased prior to cruise departure and is not available for purchase on board.

Click here to download the full brochure from the HAL website.

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