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The Seabourn loyalty program is known as the Seabourn Club. It rewards guests with free cruises and gifts, as well as onboard amenities.
Pros
- Free cruises.
- Cruise discounts.
- Free laundry allowance.
Cons
- Complex system of benefits.
The Seabourn Club has two types of awards; Milestone Awards and Seabourn Club Points. One is based on the number of days you sail, while the other is based on the number of points you earn on Seabourn products and services.
It is somewhat complicated, but it’s worth remembering that Milestone Awards count toward free cruises, while Seabourn Club Points determine your membership tier and associated benefits.
Milestone Awards
Milestone Awards include Tiffany & Co. branded gifts in addition to free cruises. To achieve each of the Milestone Awards you must accumulate a certain number of Sailed Days on Seabourn. Indeed, each day you sail earns you one Sailed Day. Milestone Awards kick-in once you have reached 100 Sailed Days.
Milestones for Tiffany & Co. branded gifts
- 100 Sailed Days.
- 200 Sailed Days.
- 500 Sailed Days.
- Then every 500 more Sailed Days thereafter.
Milestones for free cruises
- 140 Sailed Days – FREE 7-day cruise.
- 250 Sailed Days – FREE 14-day cruise.
It’s worth noting that free award cruises do not include fuel supplements, taxes, fees or port expenses. So you will need to pay for these out of your own pocket.
About Seabourn Club Points
Seabourn Club Points determine your tier level. In fact, the more points you earn, the higher your membership tier and associated benefits.
Tier levels
There are six membership tiers in the Seabourn Club. You will be welcomed into each tier automatically upon earning the required number of points.
 |  |  |  |  |  |
| 1-19 points | 20-69 points | 70-139 points | 140-249 points | 250+ points | 650+ points |
Earning Seabourn Club Points
Points can be earned in a variety of ways. Indeed, there are points for days sailed, bonus points and points for escorted land-based side-trips. You can also earn Points for your onboard spend.
- Each Sailed Day earns you one point.
- Every Sailed Day in a penthouse or premium suite also earns one bonus point.
- In addition, each night on an escorted Seabourn Journey earns one point.
- Plus, every US$500 of eligible onboard and pre-cruise online purchases also earns one point.
Seabourn Club benefits
All Seabourn Club members are entitled to an extra 5% saving on top of any other publicly offered discounts on select Seabourn voyages.
However, each membership tier offers more benefits than the one before. Indeed, these benefits include free laundry, complimentary internet and even Signature Massages. Top-tier members also enjoy exclusive benefits like priority embarkation and ship transfers.
Club Membership benefits
On board
- Special events and receptions on board.
- Seabourn Club Host or Hostess on every voyage.
- 5% On board Booking Savings on future cruises.
- NEW: Special Referral Shipboard Credit program. Both the referring Club member and the first-time guest recieve a shipboard credit of US$250 per suite.
At home
- Advanced communications with new itineraries as well as special offers.
- 5% Club savings on select sailings.
- Seabourn Club Member luggage tags.
- Subscription to the Seabourn Club Herald.
- Customizable online profile and preferences.
Silver Membership benefits
On board
Same benefits as Club Member, as well as your choice of ONE of the following:
- 10% savings on Shore Excursions**.
- 10% savings on premium wines & spirits.
- Complimentary internet – 2-hour Silver Package.
- Free telephone – 20 minutes.
- Signature Massage.
- Day in the Spa Serene Area.
- One complimentary bag of laundry•.
At home
Same benefits as Club Member, plus:
- Seabourn Club Silver Member luggage tags.
- Seabourn Advisory Board membership.
Gold Membership benefits
On board
Your choice of TWO of the following, in addition to the Club Member benefitts:
- 10% savings on Shore Excursions**.
- 15% savings on premium wines & spirits.
- Complimentary internet – 3-hour Gold Package.
- Free telephone – 30 minutes.
- Signature Massage.
- Day in the Spa Serene Area.
- One complimentary bag of laundry•*.
At home
Same benefits as Club Member, plus:
- Seabourn Club Gold Member luggage tags.
- 10% savings on luggage shipping services.
- Subscription to Travel + Leisure and Condé Nast Traveler**.
- Seabourn Advisory Board membership.
Platinum Membership benefits
On board
Same benefits as Seabourn Club Member, plus your choice of THREE of the following:
- 15% savings on Shore Excursions**.
- 20% savings on premium wines & spirits.
- Complimentary internet – 4-hour Platinum Package.
- Free telephone – 40 minutes.
- Signature Massage.
- Day in the Spa Serene Area.
- One complimentary bag of laundry•*.
At home
Same benefits as Club Member, plus:
- Seabourn Club Platinum Member luggage tags.
- Dedicated Seabourn Club Concierge.
- 15% savings on luggage shipping services.
- Subscription to Travel + Leisure and Condé Nast Traveler**.
- Seabourn Advisory Board membership.
Diamond Membership benefits
On board
Same benefits as Seabourn Club Member, plus ALL of the following benefits:
- 15% savings on Shore Excursions**.
- 25% savings on premium wines & spirits.
- Unlimited Complimentary internet.
- Complimentary telephone – 40 minutes.
- Seabourn Club Signature Massage.
- Day in the Spa Serene Area.
- Complimentary laundry and pressing•.
- Daily delivery of preferred newspaper.
- Priority Embarkation.
At home
Same benefits as Club Member, plus:
- Seabourn Club Diamond Member luggage tags.
- Dedicated Seabourn Club Concierge.
- 20% savings on luggage shipping services.
- Subscription to Travel + Leisure and Condé Nast Traveler**.
- Seabourn Advisory Board membership.
Diamond Elite Membership benefits
On board
ALL of the following benefits, in addition to the Diamond Member benifits:
- $100 Spa credit.
- Complimentary dry-cleaning*.
- Disembarkation/ embarkation transfer to/from Ship – 50 miles or less.
- Single Supplement
A – PH category: 150%***.
Single Supplement
PS – GR category: 175%***. - Upgraded welcome aboard Champagne in your suite.
At home
Same benefits as Club Member, plus:
- Seabourn Club Diamond Elite Member luggage tags.
- Dedicated Seabourn Club Concierge.
- 20% savings on luggage shipping services.
- Subscription to Travel + Leisure and Condé Nast Traveler**.
- Seabourn Advisory Board membership.
- Welcome Diamond Elite gift.
Summing up
The Seabourn Club loyalty program has some great features, including free cruises and generous cruise discounts for low-tier members. I also like the Tiffany & Co. branded Milestone gifts.
Complimentary internet is a welcome addition, although it has to be said this comes as standard on certain other ultra-luxury cruise lines. It’s also worth noting that the free laundry allowance is limited to one bag for all but top-tier members.
However, in my view the downside of the Seabourn Club loyalty program is its complexity. The six membership tiers can make assessing your benefits somewhat difficult.
Visit the Seabourn loyalty program website for more information.
*One bag for every 7 days on board. **Some restrictions may apply. ***On select voyages. • Dry cleaning and “same day service” is not complimentary and will be charged at regular rates.
About the Author: Jason Kerr
How can I contact someone in the Seabourn Club? I am a member & need to discuss an issue.
Thank you
Dr. & Mrs. Ather & Vivian Mirza
Dear Vivian
Thank you for your question. Here are the contact details for the Seabourn Club:
Phone:
866‐934‐2332 within North America
206‐626‐9199 outside North America
Email: [email protected]
Kind regards
Jason Kerr
Managing editor