United States

1
review

1
Princess Cruises review

How not to treat your passengers

We had a delayed boarding in Dublin and told to go to the Hilton for a hospitality suite but there was not enough space and no food and my family and I sat on the floor of an empty conference room for hours and ordered our own food. Unlike a lot of other passengers we...

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United States

1
review

1
Holland America review

Bad smell and no credit after delay

Review of Holland America – Ms Zuiderdam 1. Trash smell on Deck 2 & Deck 3. They never fix and only phone calls for apologization. 2. Elevator problem. One down and other one down. Not sure when are they gonna fix 3. Pool & gym area close on 8 pm. Are you kidding? Other cruise...

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Canada

1
review

1
Celebrity Cruises review

Disgraceful

Booked, planned and paid in full a large amount of $ for a wedding over a year in advance – event coordinator claimed they did not know of our wedding – nothing that was purchased was provided -such as beverages and gift bags for each cabin – celebrity was not interested in offering a refund...

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Australia

1
review

1
Royal Caribbean review

Great Cruise

Great Cruise with lots to do and all the food and drinks you could ever need over a ten night Cruise. Royal Caribbean is my person favorite cruise company.

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United States

1
review

1
Viking Cruises review

11
handy votes

Viking Danube Cruise with No Cruising, No Customer Service, Bad Food, ...

I am a repeat customer to Viking River Cruises. However, based on my recent Viking Danube Waltz cruise from Aug 5-12, I will from now on, highly recommend ABV (anyone but Viking). Evidently, many Viking cruises this summer are affected by low water which means long bus trips instead of cruising and hotel accommodations in...

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United States

1
review

1
Ponant review

2
handy votes

Saga of Erick the Red

My wife and I recently went on the Le Soliel cruise entitled The Saga of Erick the Red from July 17—29. The trip started in Iceland and spent most of the time combing the Greenland cost up to Kangerlussuaq. We were both impressed with the level of service on the ship. The housekeeping as immaculate,...

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United States

1
review

1
Royal Caribbean review

Poor customer service and mistreated

Regardless if this was our first cruise with Royal Caribbean this is the poorest customer service we have ever experienced. Not once did they give us anything in lieu of our troubles. The response from Royal Caribbean was completely unacceptable. They show they don’t care about our disabilities and disabled veterans ( my husband )....

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United States

1
review

1
Royal Caribbean review

3
handy votes

Disappointing Anthem of the Seas

Our family went to 7-day Royal Caribbean Anthem of the Seas cruise trip started April 14, 2018, which was our 5th cruise trip experience (before 2 Royal, 1 Carnival, 1 Disney). Initially we picked this ship because we were satisfied on last big Royal ship, Oasis; and this is new ship only a few years...

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United States

1
review

1
Viking Cruises review

9
handy votes

Viking Cruises won’t honor Chairman’s (Torstein Hagan) advertised pric...

I am a “Explorer Society Member” (WOW 🙄) and I received a personalized invitation from the Chairman (Torstein Hagan) to stay in the Owner’s Suite for $17,999 per person. I decided to upgrade my reservation and accept the offer. Viking Cruises will not honor the price because I had a previously booked reservation. I will...

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United States

1
review

1
Princess Cruises review

2
handy votes

Beautiful Ship, Food and Entertaining good, but lots of problems with ...

Staff was very inept at solving problems, like plumbing and ventilation issues, and not good guest relations, very inconsistent. Handicap and mobility assistance a BIG problem in show venues. We stayed away after last trip, and let’s not forget their $40Million dollar penalty for the “Magic Pipe” dumping of waste in the ocean.

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